TIAA

Leadership & Management

ASK: How can we ensure that Six Sigma - Black Belt Training, which is in high demand, is accessible to the entire company despite having only three certified trainers?

SOLUTION: The company decided to transform the Six Sigma training into a self-paced online learning program. This approach allowed employees to access the training anytime, anywhere, making it available to everyone, regardless of the limited number of certified trainers.

KPI: The shift to a self-paced online training format resulted in even greater demand than expected. More employees completed the Six Sigma - Black Belt Training than initially registered, significantly broadening the program's reach and impact across the organization.

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